I got that email too, they also are migrating at least one other in France for CPU performance reasons.
Hetzner does attract a lot of people that âabuseâ their bandwidth
I had a server with Hetzner before they removed bandwidth limit, the network performance was noticeably better before.
if you see issues with hetzner network performance especially around prime time, that might relate to the topic of double paid carriers aka DTAG ⌠most clients are not aware of this, and I have seen some cases where the measly five bucks helped a lot
however, I just noticed that the the wiki article says âobsolete from april 1stâ - so maybe something changed and they finally negotiated something else? @Hetzner_OL any more insights on the DPC / DTAG topic?
not saying that this neccessarily is the reason for the hostmantis move thoughâŚ
I canât complain about Hetzner performance
Over time OVH has narrowed the funnel into their network while Hetzner has widened theirs. Though I have to say, still quite happy at Hetzner.
In my case Hetzner vastly outperforms OVH yep itâs a case of âIt works on my machineâ˘â
Besides the OVH vs Hetzner showdown, there are a couple of things that, as a prospective customer, leave me a little stumped.
Iâd be wary, in general, of a provider whoâs trashing, directly or indirectly, a previous business partner, unless sorely needed weâve seen some cases here and thereâŚ
âIt doesnât fit any more our needsâ â ok;
âIt doesnât fit any more our network and performance requirementsâ â also ok;
âWe need to upgrade because weâre experiencing insufficient CPU performanceâ â ok;
âTheir network quality and performance has seriously degradedâ â if Iâm your customer, to me your performance has degraded and it sounds like youâre making excuses to justify an utterly unexpected change
This could have been played better with something less bitter like âwe needed to find a new awesome partner in order to maintain the performance weâre committed to deliver and therefore weâre performing this migration, we apologize for the inconvenienceâ
Thereâs also that âweâre moving everything within the next 24 hours and youâll have a whole weekend to update and adjust all your stuffâ that baffles me. If I were their customer Iâd actually consider cancelling as soon as possible
Hetzner, Mercedes, VW, Audi, BMW, Porsche
OVH, Renault, CitroĂŤn, Peugeot.
Good Luck !
Hm, probably dumb question, but is narrowing the funnel good and widening it bad?
What exactly does widening/narrowing mean? Does it mean extending/decreasing number of peering/routing partners? Or bandwidth managment?
(Just curious, this is not a level/area I know much about.)
I assume that its not related to bandwidth or peering, but âtypeâ of customers and behaviors that are allowed, especially considering the price point.
Narrowing the customer funnel will reduce abusive behavior on the network, widening it will increase. Itâs basically how wide you open the door. âEveryone come in right nowâ means rampant abuse and âLetâs be a bit more selectiveâ means abuse reduction.
Apparently these will be the new ns for the German server (as specified in OP):
We will be forwarding the old nameservers to the new, but these will be the new nameservers:
Primary:
deprmns40.fastcpanelserver.com
Secondary:
secns20.fastcpanelserver.com
fastcpanelserver? really?
WellâŚ

âobsolete from april 1stâ
Hi Falzo, we have entered an agrement with DTAG to set up a connection that will go live on April 1st. No it´s not an April Fool´s joke
I am not sure if that played a role in their decision. --Helena, Marketing

we have entered an agrement with DTAG to set up a connection that will go live on April 1st.
thanks, good to hear (I guess)âŚ
so, does this (positively) affect all servers/customers in the same way?
or is that reserved for the clients paying for DPC?
is the DPC fee removed automatically for those that pay it already?
Customers who had been paying for the Double Paid Traffic Option donât have to anymore. We sent out an email about to these customers a few weeks ago. I believe that this fee was automatically removed for affected customers. The new connection with DTAG will be for all customers/products. --Katie
awesome, thanks for clarifying!