Lea and Katie - We’re in the marketing department here at Hetzner, and depending on the date, our moods, and the weather, we’ll take turns here on HostedTalk answering your Hetzner-related questions. We’re not technicians, but we see a bunch of them around the building. If you have an urgent tech question and your a customer, please write a support ticket via konsoleH/Robot/Cloud Console/DNS Console. If it’s not urgent, then feel free to ask us and we’ll get back to you as soon as we can, after we get some coffee.