Your feedback needed

Howdy,

We hope you are doing well and are loving the new layout of the forum!

Please take the time to leave feedback on our new design > www.mxnap.com

It is always good to get outsider to look in on how we can improve our user experience.

Much appreciated, ZI

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What’s with the App/Play store buttons that don’t go anywhere? Also pink hair, pink glasses, pink shirt, that’s a lot of pink right up front.

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Thank you for the feedback, I agree. We’ve also had comments on the images used the people have spoken!

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Get your brand colors straight. Green logo, pink lady, orange button for sign in, purple bootstrap logo in the middle (why are you using their logo?), light blue shield (in the unlimited bandwith section), new and popular labels are in different grey/orange shades, get started uses another different purple shade, the “cloud platform” card is also yet another blue.

2 Likes

Thank you for the feedback and taking time to review. We are compiling all feedback as we speak, changes coming soon.

We thank you all for the deep dive onto our website. We’ve worked on the feedback and are happy to say it is fixed - we are still adding more solution offerings but do let us know your thoughts as it is invaluable > www.mxnap.com much love :star_struck:

Nice, looks awesome to me eyes :100:
I’m not a design expert though!

Pavin

As per your FAQ:

Where will my website be located?

The facility has complete redundancy in protected power, fire suppression, network connectivity and on-site manned security. We offer support 24x7x365.

This does not explain anything.

Also:

What type of web hosting do I need?

There are different types of web hosting available in order to host your website.The type you choose will depend on your website needs and budget.

“the type of webhosting you need depends on the type of webhosting you need”

Should I choose Windows or Linux?

Linux is the most popular web server operating system. It has all the features that web designers are after. On our Linux packages you can use PHP, MySQL and you can install in a click hundreds of free applications such as WordPress, Prestashop, Joomla etc.

“Windows or linux? Have some points about linux, but none about windows”

Sign Up : mxNAP is dead, at least in latest firefox.

Why is this below your VPS product?

FREE cPanel migrations

Order a hosting package from us and we’ll transfer your existing website and files to us for free, at a time & date thats convenient to you.

Why do you offer

99.9% Uptime

and

99.99% uptime guarantee

on the same page?

Why is 1.99/month billed as 21/year?

Why do you say “If one of our packages below doesn’t quite meet your requirements, get in touch and we will tailor a solution to suit you.” and then list only 3 offers that all have “Request a Quote” as their only option? Isn’t that already “getting in touch”?

The reviews on your site are fake as fuck.

Why does cloud ecommerce list a 35/month managed vps, linking to your vps page where managed vpsses start at 55/month? (the same issue happens on other pages…)

Why does shared hosting have this tagline:
“Everything you need to get your WordPress website online – and we take care of all the technical stuff. Fast, reliable hosting that grows with your site.”

While wordpress hosting has this tagline:
“Our hosting solutions are designed and tailored around you – whether you’re hosting a personal website, business website, blog or an online store.”

Seems inverted.

6 Reasons Why mxNAP

Why mxNAP what? What do you do?

Help page does not have links to forum/docs/support.

Copyright on help page is 2022.

About page does not say anything about you being part of ivxgroup, which careers does link to, implying you’re part of that.

Sign in link top right does not work at all, getting a cloudflare connection timeout to id.mxnap.com with a 522 error code.

Edit: link to your youtube gives a 404 not found on youtube.

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Thanking you. We shall get that sorted ASAP and appreciate your time to review fully.