Started using hextrixtools yesterday. Until now, it has been working perfectly.
EDIT:
You can even install it on shared hosting (cron job a .php file), it’s pretty good to monitor shared hosting if you use it. Also you can setup notifications on domain renewals, SSL renewals, and a lot of other stuff.
@Neoon You were using a monitoring agent that was released in June 2017, about 20 releases behind so if you upgraded your (beta software) agent there would have been no problem.
Anyways if anyone is having issues it’s best to report that directly either by email ([email protected]) or through the live chat.
@WSS I’m still not sure why the chat window kept opening but it seems like it’s not doing that anymore after contacting crisp.im about this.
Well, I never got an email about critical agent updates or a message on the dashboard when logged in.
Maybe you should tell users, when you have a update available?
Since, I do only apply patches when there is a need to apply them, like he said above he fixed critical stuff.
But he told no one, so how should I know then?
It shows on several pages, if you didn’t see this you must’ve not logged in for more than 6 months.
We do report critical updates now we’re in production. During the beta we expected the users to take the effort themselves. In total 3 of 5500 users were affected by the issue you had.
I’m pretty sure you know we have live chat on our dashboard. If you had any issues you just needed to contact me and this would’ve been solved right away. You would’ve probably also seen the update your agent message
You know how we do @vfuse, we’re a flaky bunch more likely to make an off hand comment when the subject arises than troubleshoot. It’s typical of us hosting nerds.