I’ve been looking for a low cost or even open source helpdesk software.
My all time winner till today been LiveZilla, their licensing fees are attractive, so is the software (Beta 8 is looking neat), BUT they are not keen on feature suggestions, they won’t even discuss it, even after I accept paying for the development.
So that got me traveling thru the bits of internet… and I found a few neat alternatives but I’m not yet sold on any of them.
So here they are, maybe some of you will like to hear about these, and maybe other have experience with them. If the later, please share.
Edit I’ve considered Attlasian too, but … I as per the previous topic I’m kind of afraid to self host it.