A Warning: Cloudxtiny

[wtfcook]

I know most of you are on LET and may have seen the thread about Cloudxtiny but it doesn’t hurt to get the warnings spread around. I’ll give a rundown.

• User posts saying their price increased from 3 GBP (Recurring) yearly to 8 GBP.
• Provider says an email was sent.
• OP has screenshots showing no email was sent.
• 3 other users saying they received no emails. 1 2 3
• Provider says they would have worked with user(tickets in the OP show otherwise)
• OP updates saying their email history now shows an email from the provider
• Another user shows a screenshot in their email client of an email from the provider
• OP shows source of page showing reference ID is not in accordance with other IDs in the time frame
• Provider says they have refunded the OP
• OP shows screenshot of IDs of newest emails and says they received a refund email
• User who previously said they received the email shows the IDs for their email history
• One of the other users who never received an email says they cannot grab IDs for an email they never received
• Another user posts a link from WHT that s looks like the provider is trying to sell their hosting business…with some fuzzy math issues included
• Another user shows they have tried to warn people about this provider before
• More screenshots from one of the previous users who said they did not receive any email
• OP did indeed get their refund

And that’s about it. Some pretty shady stuff from a provider you might want to stay away from.

Edit: Added refund link

[Mason]

Thanks for the play-by-play!

I never had a good impression about them. I’m fairly confident that this provider used to charge a fee to enable TUN/TAP on the cheap yearly VMs (something that’s typically an option in the panel to enable – not some manual time-consuming process)

[MichaelCee]

This thread saved me four pages of time.

Is what I would have said if I saw this first

[dah85]

Nice work gathering that evidence in one place I used to be with them when they were httpzoom and back then they were fine. When the cloudxtiny transition happened they turned to shit. And yes they charged like 15 pounds or euros (I forget exactly) to enable tun tap ppp etc.

After the stunts they pulled recently and got busted scamming, and then fire sale the company it just reeks of an exit scam.

[deank]

My apologies.

Butt you know why I had to do it, right?

[wtfcook]

And a final update

Dear, It is with some sadness we need to announce that from the 31st of January we will stop providing all services. It was a difficult year last year and we have been struggling to recover from some changes in our business and the increasingly difficult business climate. This has also been compounded by some difficult with our suppliers so we have been forced to make this difficult decision. We are still in talks with our suppliers but we expect to be able to keep all services online and accessible till the 31st of January 2019, beyond that date, we will not be able to guaranty all services will be available as we wind down the operation. We will not be collecting any more invoices and we will endeavor to refund any payments in the last 14 days, beyond that we will not be able to issue a refund at this point. We apologise for this state of affairs. Thank you. Cloudxtiny Team

[Mason]

@wtfcook

we will endeavor to refund any payments in the last 14 days, beyond that we will not be able to issue a refund at this point

Ouch. Well… if someone paid for a year of service 15 days ago, I’m pretty sure PayPal would like to have a word.