It’s the reason I moved back to NameSilo.
NameSilo or any other domain registrar is just smoother I think. I transferred a few over and the pricing is good but there were just problems, invoices not appearing, nameserver glue confusion and not being able to transfer to another CloudFlare account. (I have a domain rightfully owned by @uptime but I’m still waiting for the functionality to transfer)
Eventually, the poor soul paid for an EPP transfer.
I’m also 85%~ sure support pulled a “oh you didn’t see it but it was definitely there” on me re invoice.